1. Information We Collect

We limit the collection of personal information to what is strictly necessary for our stated purposes. When you visit the Site or make a purchase, we collect:

• Contact & Account Information: Name, email address, billing and shipping addresses, and phone number.

• Payment Information: Payment card details. These are processed securely by our PCI-compliant payment processors; we do not store full credit card numbers on our servers.

• Device & Usage Data: IP address, browser type, device identifiers, and information about how you interact with our Site.

• Purchase History: Records of products you have purchased, exchanged, or returned.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders, including shipping, payment processing, and providing order confirmations.

• Communicate with you regarding your order, customer support inquiries, and return requests.

• Screen orders for potential risk or fraud.

• Improve and optimize our Site (e.g., generating analytics about how our customers browse and interact with the Site).

• Send you marketing communications and promotional offers (only if you have provided explicit, opt-in consent).

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties necessary to operate our business, including:

• Service Providers: Ecommerce platforms (e.g., Shopify), payment processors, and shipping carriers required to fulfill your orders.

• Analytics Partners: Tools like Google Analytics to help us understand site usage.

• Legal Compliance: When required to comply with applicable laws and regulations, respond to a subpoena or lawful request, or protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. In compliance with Quebec Law 25 and international regulations, we require your active consent for non-essential cookies (such as those used for advertising or analytics). You can manage your cookie preferences at any time through our website's cookie settings.

5. Data Security and Retention

We implement industry-standard security safeguards, including encryption and access controls, to protect your personal information from unauthorized access. We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, tax, or accounting requirements.

6. International Data Transfers

As a business that ships internationally, your personal information may be transferred to, stored, or processed outside of Canada (including in the United States or the European Union). In such cases, your data may be subject to the laws of those foreign jurisdictions.

7. Your Privacy Rights

Depending on your location, under PIPEDA, Law 25, and international laws, you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete data.

• Withdraw consent for data processing or marketing communications at any time.

• Request deletion of your personal information (subject to certain legal exceptions).

To exercise these rights, please contact our recovery dept [repo@disaster416.com] using the details given. We will respond to your request within 30 days.